On July 25, Zhuhai China Resources Bank officially released the 2017 Social Responsibility Report of Zhuhai China Resources Bank Co., Ltd. According to the rating group of China Corporate Social Responsibility Report Rating Expert Committee, the report is comprehensively rated as four-and-a-half stars, which is a leading corporate social responsibility report.

This is the fifth annual social responsibility report issued by China Resources Bank. The report, with the theme of "benefiting people's livelihood and creating the future intelligently", disclosed the bank's profile, responsibility management, shareholders' equity, internal control management, government responsibility, customer service, employee development, enterprise cooperation, supplier management, media relations, inclusive finance, green finance, social welfare, etc, It comprehensively demonstrated the efforts made by China Resources Bank in social responsibility in 2017.

Optimize governance and firmly build the foundation of business. China Resources Bank strengthened shareholders' equity, compliance management, and improved corporate governance structure and management model according to the standards of modern commercial banks; We will strengthen risk and compliance management, create a risk and compliance culture, and ensure the steady development of the bank.

It will benefit people's livelihood and help economic development. China Resources Bank actively fulfills government responsibilities, pays taxes according to law, operates in good faith, actively responds to national policies, deepens supply side structural reform, focuses on supporting modern manufacturing related industries, weak cycle industries, strategic emerging industries, assists in manufacturing technology transformation, transformation and upgrading, and promotes regional production enterprises to become bigger and stronger; We will vigorously develop inclusive finance, expand the scope of financial services for "agriculture, rural areas and farmers", provide financial services for small and micro enterprises, farmers, and low-income urban people, and further promote "agriculture, rural areas and farmers" services.

Innovate finance and provide quality services. While basing on traditional banking business, China Resources Bank subdivides customer groups and provides specialized, customized and systematic services for individual and corporate customers to meet the needs of different groups for products and services; Put the rights and interests of customers in an important position, pay attention to the voice of customers, widely popularize financial knowledge, and ensure the safety of customers' funds; Optimize the service system, unblock the service channel, provide customers with diversified comprehensive value-added services, improve the comprehensive evaluation mechanism of service quality, and improve service quality.

People based finance, grow hand in hand. China Resources Bank adheres to the people-oriented principle and fully protects the legitimate rights and interests of employees; Provide professional and efficient training and broad career development space for employees to realize the common growth of employees and the bank; Pay attention to the occupational health of employees, create a harmonious and pleasant working atmosphere, and balance the work and life of employees.

Partners walk together to create value together. China Resources Bank has established good cooperation with financial institutions and energy enterprises, actively innovated the integration and coordination of industry and finance, and created specialized and characteristic financial services; Strengthen supplier management, and put the concepts of sunshine procurement and green procurement through the whole procurement process; Strengthen public opinion management, enhance media interaction, and work together with multiple partners to create win-win value.

Thanks for giving back and building a beautiful home together. China Resources Bank adheres to green operation, actively promotes green credit, implements information banking strategy, advocates green office, and comprehensively creates green finance; Cooperate with local branches to actively invest in public welfare undertakings, create a number of brand public welfare activities such as "Happy Mirror Distance" and "Health Benefit Start", and give back to the society with heart to help people live a better life.

In 2017, China Resources Bank won the "Public Welfare Collective Award" at the China Public Welfare Festival, and was awarded the "Most Social Responsibility Award of the Year" and the "Most Public Welfare Financial Enterprise in Shenzhen" by Southern Metropolis Daily and Shenzhen Evening News respectively.

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